Welsh Water Build Over Agreement – Contact Number and Everything You Need to Know

If you are planning any construction works that might impact the water and sewer infrastructure in Wales, you will need to enter into a Build Over Agreement with Welsh Water. This is to ensure that your works comply with their technical standards and do not harm the safety and performance of the public water and sewer networks.

To start the process of applying for a Build Over Agreement, you will need to contact Welsh Water using their dedicated phone number – 0800 917 2652. They will take your details and guide you through the application process step by step. In this article, we will provide you with more information on what a Build Over Agreement is, why you need one, and what to expect from the application process.

What is a Build Over Agreement?

A Build Over Agreement is a legal document that sets out the conditions under which building works can be carried out over or near to the water and sewer pipes and assets of Welsh Water. The agreement applies to both new builds and renovations, and covers a wide range of works, such as extensions, foundations, driveways, patios, and landscaping.

The main purpose of the Build Over Agreement is to ensure that the water and sewer pipes and assets are not damaged or obstructed during or after the works. It also ensures that any necessary repairs or maintenance can be carried out with minimum disruption to the property owner or the public.

Why do you need a Build Over Agreement?

You need a Build Over Agreement to comply with the Water Industry Act 1991, which requires anyone carrying out works near to or over the water and sewer infrastructure to obtain the written consent of the relevant water authority. Failure to do so can result in significant fines, delays to the works, and damage to the water and sewer infrastructure, which can be costly to repair.

By obtaining a Build Over Agreement, you can ensure that your works are safe, legal, and compliant with Welsh Water`s technical standards. This will give you peace of mind and protect you from any legal or financial liabilities that may arise from damage or disruption to the water and sewer infrastructure.

What to expect from the application process?

Once you have contacted Welsh Water using the phone number provided above, they will assign a case officer to handle your application. The case officer will guide you through the process and provide you with all the information and guidance you need to comply with Welsh Water`s technical standards.

The application process typically involves the following steps:

1. Site visit – Welsh Water will send an engineer to your site to assess the location and condition of the water and sewer infrastructure, and to advise you on any restrictions or requirements that apply to your works.

2. Technical assessment – Welsh Water will review your plans and designs to ensure that they comply with their technical standards and do not pose any risks to the water and sewer infrastructure. They may request changes or modifications to your plans.

3. Agreement – Once Welsh Water is satisfied that your plans comply with their technical standards, they will issue a Build Over Agreement that sets out the conditions and restrictions under which your works can be carried out. You will need to sign the agreement and pay any applicable fees.

4. Works – You can start your works once you have obtained the Build Over Agreement. You will need to comply with all the conditions and restrictions set out in the agreement, and ensure that you do not damage or obstruct the water and sewer infrastructure.

5. Completion – Once your works are complete, Welsh Water will carry out a final inspection to ensure that the water and sewer infrastructure has not been damaged or obstructed. If everything is in order, they will issue a Completion Certificate that confirms that your works are compliant with their technical standards.

In conclusion, if you are planning any construction works that might impact the public water and sewer networks in Wales, you will need to obtain a Build Over Agreement from Welsh Water. This can be done by calling their dedicated phone number – 0800 917 2652 – and following the application process outlined above. By doing so, you can ensure that your works are safe, legal, and compliant with Welsh Water`s technical standards.

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